Privacy Policy
Effective Date: January 15, 2025
At Salvatore, we understand that sharing your personal information requires trust. This privacy policy explains how we collect, use, protect, and handle your data when you interact with our meal prepping education programs and services.
We operate in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Your privacy matters to us, and we're committed to transparency about our practices.
Information We Collect
When you sign up for our programs or contact us, we collect information that helps us provide better educational experiences. Here's what we gather and why:
Personal Identification Information
- Your name, email address, and phone number when you register for programs
- Mailing address for sending course materials or certificates
- Payment information processed through secure third-party providers
- Dietary preferences and restrictions you share with us for personalized guidance
Technical Information
- IP address and browser type for security purposes
- Device information to optimize your learning experience
- Cookie data that helps us remember your preferences
- Usage patterns on our website to improve navigation
Educational Progress Data
- Course completion rates and quiz results
- Recipe preferences and meal planning choices
- Feedback you provide about our programs
- Communication history for support and guidance
How We Use Your Information
We use the data we collect to create meaningful learning experiences and support your meal prepping journey. Every piece of information serves a specific purpose:
- To deliver course content and educational materials through our online platform
- To send you important updates about program schedules, new courses, and community events
- To process payments securely and maintain accurate financial records
- To respond to your questions and provide personalized support
- To improve our curriculum based on student feedback and learning outcomes
- To protect against fraud and maintain platform security
- To comply with legal obligations under Canadian law
Marketing Communications
We may send you information about new programs, workshops, and special offers. You can opt out anytime by clicking the unsubscribe link in our emails or contacting us directly. We respect your inbox and typically send updates no more than twice monthly.
Data Sharing and Third Parties
We don't sell your personal information. Period. However, we work with trusted partners who help us deliver our services. Here's who might access your data and why:
| Partner Type | Purpose | Data Shared |
|---|---|---|
| Payment Processors | Secure transaction handling | Payment details, billing address |
| Email Service Providers | Course communications | Name, email, program enrollment |
| Cloud Storage Services | Course material hosting | Learning progress, uploaded content |
| Analytics Platforms | Website improvement | Anonymous usage data |
All third-party providers are vetted for security standards and contractually obligated to protect your information. They can only use your data for the specific services they provide to us.
Your Rights Under Canadian Privacy Law
PIPEDA gives you significant control over your personal information. You have the right to:
Access Your Information
Request a copy of all personal data we hold about you. We'll provide this within 30 days of your request, free of charge for the first request in a calendar year.
Correction Rights
Ask us to update or correct inaccurate information. If you spot something wrong in your profile or records, let us know and we'll fix it promptly.
Withdrawal of Consent
Change your mind about how we use your data. You can withdraw consent for marketing emails, certain data processing activities, or close your account entirely. Note that some data processing is necessary to provide our services.
Data Portability
Receive your personal information in a structured, commonly used format. Useful if you want to transfer your data to another service.
How to Exercise Your Rights
Send your request to info@salvaatore.cc with "Privacy Request" in the subject line. Include your full name and the email address associated with your account. We'll verify your identity and respond within 30 days.
If you're not satisfied with our response, you can file a complaint with the Office of the Privacy Commissioner of Canada.
Data Security Measures
We take security seriously because your trust is everything. Our protection measures include:
- 256-bit SSL encryption for all data transmitted between your device and our servers
- Secure, password-protected databases with restricted employee access
- Regular security audits and vulnerability testing
- Two-factor authentication options for your account
- Automatic logout after periods of inactivity
- Staff training on privacy best practices and data handling procedures
Despite our precautions, no internet transmission is completely secure. We encourage you to use strong passwords and keep your login credentials private.
Data Retention and Deletion
We keep your information only as long as necessary for legitimate business purposes or legal requirements:
Active Student Data
While you're enrolled in programs or actively using our services, we maintain complete records to support your learning experience.
Post-Graduation Records
After completing a program, we keep your academic records and certificates for seven years as required by Canadian educational standards. This allows you to request transcripts or proof of completion.
Financial Records
Payment and billing information is retained for seven years to comply with Canada Revenue Agency requirements.
Marketing Data
If you unsubscribe from marketing communications, we suppress your email address to prevent future contact but maintain a record of your opt-out preference.
Account Deletion
You can request full account deletion by contacting us. We'll remove your personal information within 30 days, except for data we're legally required to retain. Anonymized data may be kept for statistical analysis.
Cookies and Tracking Technologies
Our website uses cookies to improve your experience. Here's what you need to know:
Essential Cookies
Required for basic website functionality like keeping you logged in and remembering your shopping cart. These can't be disabled without breaking core features.
Performance Cookies
Help us understand how visitors use our site so we can make improvements. These collect anonymous data about page views and navigation patterns.
Preference Cookies
Remember your settings and choices to personalize your experience on return visits.
You can manage cookie preferences through your browser settings. Blocking certain cookies may limit website functionality.
Children's Privacy
Our programs are designed for adults aged 18 and older. We don't knowingly collect personal information from minors under 18. If a parent or guardian believes their child has provided us with personal information, please contact us immediately and we'll delete it.
For participants aged 16-17, we require parental or guardian consent before enrollment.
International Data Transfers
While we're based in Canada, some of our service providers operate servers in other countries, including the United States. When your data crosses borders, it becomes subject to the laws of that jurisdiction.
We only work with providers in countries recognized by Canada as having adequate privacy protections, or who agree to contractual terms that meet Canadian privacy standards.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a notice on our website.
The "Effective Date" at the top shows when this policy was last revised. We encourage you to review it periodically to stay informed about how we protect your information.
Questions About Privacy?
We're here to help. Reach out with any concerns or questions about how we handle your personal information.
Email: info@salvaatore.cc
Phone: +1 (514) 637-5278
Mail: 2151 Boulevard Lapinière, Brossard, QC J4W 2T5
Mail Champlain – Food Court, Ground Level